Swift Responses and Quality Professional Assistance

Swift Responses and Quality Professional Assistance

Swift Responses and Quality Professional Assistance

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SAMUEL GLORIA TOLUWASE

SAMUEL GLORIA TOLUWASE

SAMUEL GLORIA TOLUWASE

Gloria is a professional with a passion for optimizing operations and enhancing customer satisfaction. She has expertise in customer service, logistics and supply chain management, administration, and leadership.

With over three years of experience in diverse industries, she has consistently delivered outstanding results by implementing innovative strategies and fostering collaborative environments.

Gloria is a professional with a passion for optimizing operations and enhancing customer satisfaction. She has expertise in customer service, logistics and supply chain management, administration, and leadership.

With over three years of experience in diverse industries, she has consistently delivered outstanding results by implementing innovative strategies and fostering collaborative environments.

Gloria is a professional with a passion for optimizing operations and enhancing customer satisfaction. She has expertise in customer service, logistics and supply chain management, administration, and leadership.

With over three years of experience in diverse industries, she has consistently delivered outstanding results by implementing innovative strategies and fostering collaborative environments.

Specialties

Customer Service and Support

Customer Service and Support

Customer Service and Support

Rendering exceptional services and resolving complex issues.

Rendering exceptional services and resolving complex issues.

Rendering exceptional services and resolving complex issues.

Data Analytics

Data Analytics

Data Analytics

Cracking data mysteries for insights

Cracking data mysteries for insights

Graphic Design

Graphic Design

Graphic Design

Creating awesome designs for your marketing use.

Creating awesome designs for your marketing use.

Creating awesome designs for your marketing use.

Admin Duties

Admin Duties

Admin Duties

Assisting virtually with your admin tasks.

Assisting virtually with your admin tasks.

Assisting virtually with your admin tasks.

Skills

Skills/

Tools

  • Problem Solving

  • Customer Support

  • Customer retention

  • Active Listening

  • Excellent Communication

  • Time Management/Multi-tasking

  • Front Office Operations

  • SQL, HTML, CSS and JavaScript


Languages

  • English

  • Yoruba

  • Spanish

  • Problem Solving

  • Customer Support

  • Customer retention

  • Active Listening

  • Excellent Communication

  • Time Management/Multi-tasking

  • Front Office Operations

  • SQL, HTML, CSS and JavaScript


Languages

  • English

  • Yoruba

  • Spanish

  • Problem Solving

  • Customer Support

  • Customer retention

  • Active Listening

  • Excellent Communication

  • Time Management/Multi-tasking

  • Front Office Operations

  • SQL, HTML, CSS and JavaScript


Languages

  • English

  • Yoruba

  • Spanish

  • Canva

  • Microsoft Office

  • Google Workspace

  • Slack

  • WhatsApp Business

  • CRMs

  • PMS: Hostify, Hostaway

  • Clickup

  • Clockify

  • 1Password

  • Quickbooks

  • Canva

  • Microsoft Office

  • Google Workspace

  • Slack

  • WhatsApp Business

  • CRMs

  • PMS: Hostify, Hostaway

  • Clickup

  • Clockify

  • 1Password

  • Quickbooks

  • Canva

  • Microsoft Office

  • Google Workspace

  • Slack

  • WhatsApp Business

  • CRMs

  • PMS: Hostify, Hostaway

  • Clickup

  • Clockify

  • 1Password

  • Quickbooks

PRevious Industries

PRevious Industries

Short Term Rentals

Short Term Rentals

Bookings, Property Management, Pricing, Market Research, Admin duties, OTA accounts, Integration and Feedback Management.

Bookings, Property Management, Pricing, Market Research, Admin duties, OTA accounts, Integration and Feedback Management.

Logistics and Supply Chain Mgt

Logistics and Supply Chain Mgt

Delivery Operations, Order tracking & fulfilment, Hub, Fleet, Warehousing and Inventory.

Delivery Operations, Order tracking & fulfilment, Hub, Fleet, Warehousing and Inventory.

Digital Marketing

Digital Marketing

Swift response to messages, SEO, Google Analytics, Integrations.

Swift response to messages, SEO, Google Analytics, Integrations.

Agriculture

Agriculture

E-commerce, Order Fulfilment, Feedback Collection, Inbound and Outbound calls.

E-commerce, Order Fulfilment, Feedback Collection, Inbound and Outbound calls.

Telecommunication

Telecommunication

Inbound and Outbound Calls, AHT mgt, Product Knowledge.

Inbound and Outbound Calls, AHT mgt, Product Knowledge.

Insurance

Insurance

Pension, Life Assurance, Savings.

Pension, Life Assurance, Savings.

Contact Me

Contact Me

Gloria Samuel


samuelgloria0816@gmail.com


+234 80 6858 1930

© 2024 by Gloria Samuel. At your service!